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Eye care

  • Community Urgent Eyecare Services (CUES)

    The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.

    What Symptoms Can Be Treated by the Urgent Eyecare Service?

    * Red or painful eye or eyelids
    * Recently occurring flashes and floaters
    * Recent and sudden loss of vision
    * Foreign body in the eye

    Please note that this service is not an eye test. This service DOES NOT cover long standing or major eye conditions that are being regularly monitored by your optometrist or hospital eye service.
    The service is open:
    Monday to Wednesday 08:00 – 20:00
    Thursday to Friday 08:00 – 17:00
    Saturday 09:00 – 15:00
    Sunday Closed
    It can be accessed by calling 0800 316 9200

    You can self-refer or a referral made by a Pharmacist or GP.

  • Page published: 21 November 2025
    Last updated: 21 November 2025