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All of our patients have an accountable named GP who is responsible for overall care. If you are unsure who this is please ask next time you visit the practice. If you have a preference to which GP that is please contact the practice.
Do we have your upto date contact details ? please ensure you provide the practice with any changes
You can order prescriptions through SystmOnline and have them sent electronically to your nominated pharmacy for you to collect. System online is the most effective way of ordering your medication.
You will need to call us or send a query through engage consult to register for online services
If you are unable to use our system online please email your prescription request to email@example.com You must include your full name ,DOB , address ,medication required and the name of the pharmacy you wish your prescription to be sent to .If the pharmacy is out of area we will also need the postcode .If your request has not arrived at your pharmacy within 72 working hours please contact reception on 01908 658850
Please allow 48 working hours for your prescription to be processed at the surgery and sent to the pharmacy
EPS is a way of allowing us to send your prescription to a pharmacy of your choice you can no longer collect your prescription from the practice . Please advise reception of the chemist you wish to use. You can change your chemist to suit you at any time
When requesting a repeat prescription please use the online service where possible alternatively use your computer print out of the medication and tick the items you require and post it through the red letterbox at each site . You can also post it to the surgery, enclosing a stamped addressed envelope we will forward your prescription electronically to the pharmacy of your choice
Please see the email address above in the online service section for our prescription email address
Please note, we do not take requests for repeat medication over the telephone, the exception to this would be for the disabled, elderly or patients who are vulnerable
If you wish a chemist to collect your prescription you will need to arrange this yourself. Some pharmacies will provide a home delivery service for housebound and elderly patients but you will need to ask your pharmacy.
We do not accept ordering of medicines from pharmacies unless you request that we assist you with this service
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate telephone consultation to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
If you require an urgent prescription request which has not been emailed to us by a consultant or health care professional you will be required to telephone us and book a telephone consultation with a GP or ANP
Your prescription will be sent directly to a pharmacy of your choice
If you are housebound or insulin dependant then please telephone reception for further advice and we will escalate your request
From March 31st 2020 you will see a National change regarding prescriptions. All prescription forms will be sent directly to a pharmacy .You will no longer receive a green prescription form.
If you use a regular pharmacy please let us know and we can update your medical record so that prescriptions go to that pharmacy. If you need to take away a prescription from the surgery your GP may be able to issue a voucher which you can then take to your pharmacy and they can download the prescription from the national spine using a voucher code.
For further information please see link below