How Do I Order My Repeat Prescription?
- Online – Using our prescription requests triage.
- Using our online services – SystmOnline. If you would like to register for this free service please complete our Register for Online Services Form.
- Requesting a repeat prescription through your local pharmacy order and collect service.
- In person or by post – Please visit our Contact Us Page.
We do not take requests for repeat medication over the telephone, the exception to this would be for the disabled, elderly or patients who are vulnerable.
Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Urgent Prescription Requests
If you require an urgent prescription request which has not been emailed to us by a consultant or health care professional you will be required to telephone us and book a telephone consultation with a GP or ANP.
Your prescription will be sent directly to a pharmacy of your choice.
If you are housebound or insulin dependent, then please telephone reception for further advice and we will escalate your request.
Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our Medication Review Form.
Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.
We encourage all patients to register for this free service. You can register for electronic prescribing by completing our EPS registration Form.
View the cost of prescriptions on the NHS website, NHS: Get Help With Prescription Costs.
You can also find out if you are entitled to free prescriptions at NHS: Who can get free prescriptions.